Data Revenue, Usage And Retention Manager Jobs in Kampala

Jobs in Kampala Uganda Airtel Uganda Jobs in Kampala Data Revenue, Usage And Retention Manager Jobs in Kampala at Airtel Uganda Data Revenue, Usage And Retention Manager Employment opportunities Airtel Uganda

Job Title ⇒ Data Revenue, Usage and Retention Manager
]https//www.theugandanjobline.com/
Organization ⇒ Airtel Uganda
Duty Station ⇒ Kampala, Uganda
Reports to Head \- Data, Devices & NPD
About Airtel ⇒
Airtel was launched in Uganda in 1995 and is Uganda's most innovative mobile
phone operator, which has introduced many “firsts” in the telecommunication
sector such as Pre-paid plans, Post-paid plans, International roaming,
Dedicated customer care, One rate to all networks, Fax and Data, Call
forwarding, Per second billing, Freedom Forever and Mobile Top up. Airtel
Uganda Limited is the country’s fastest growing telecom company, and a
subsidiary of Bharti Airtel Limited - a leading global telecommunications
company with operations in 16 countries across Asia and Africa.
Job Summary ⇒ The Data Revenue, Usage and Retention Manager will grow and
maintain existing data customers as well as implement and ensure that the Data
products are as per the agreed marketing submissions in respect to tariffs,
product performance and customer experience so as to increase data revenue
through increasing and retaining data subscribers.
Key Duties and Responsibilities ⇒
⇗ Increase Data Revenue Market Share.
⇗ Continually review the current product portfolio and ensure that it is in
line with market trends and implement changes as per the agreed strategy.
⇗ Leverage market research & get consumer insights into data consumer
behavior and preferences to drive future promotions.
⇗ Monitor and track data initiatives and take remedial action where
activities are off target.
⇗ Launch initiatives to acquire Data revenue earning customers.
⇗ Develop new products and initiatives for trade in line with benchmarking
and transfer of Best Practices across Zones.
⇗ Traction of usage pattern to devise growth of data ARPU.
⇗ Monitor competitor offering in respect to core products.
⇗ Conduct feedback sessions with internal and external customers on the
performance of Data Products.
⇗ Carry out daily revenue trends analysis and reporting to identify possible
revenue enhancements.
⇗ Monitor the trends of customer demands and acceptability or inclination to
data products and services.
⇗ Zonal tracking and monitoring of data subscribers and revenues.
⇗ Monitor the post-launch performance of products in relation to generated
revenue and customer satisfaction.
⇗ Carry out customer surveys and engagements with the outbound teams
⇗ Manage the data portfolio tariff master.
⇗ Coordination of internal teams to ensure launch of new products as well as
carry out the necessary UATS.
⇗ Work hand in hand with Customer care to confirm understanding of new
products and address customer complaints.
⇗ Support the head of data in planning for the revenue and subscribers as per
the Annual Operating Plan.
⇗ Manage the Customer Life Cycle Management CLM BTL Below the Line
initiatives for the data section to grow revenues, retain customers and
attract new customers.

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate for the Data Revenue, Usage and Retention Manager job
placement should hold a Bachelor’s Degree in relevant field.
⇗ Post-graduate qualification e.g. CIM, will be an added advantage.
⇗ Minimum of 3-5 years’ experience in a marketing position, with a focus on
product development.
⇗ Experience of Telecommunications Industry or FMCG marketing environment is
an added advantage.
⇗ Able to operate in a performance driven organization.
⇗ Strong ethics, hands on approach.
⇗ Motivated, flexible and decisive with ability to convince and align groups
with divergent views.
⇗ Customer focused.
⇗ Business awareness.
⇗ Strong analytical and strategic skills.
⇗ Excellent planning and organizational skills.
⇗ Excellent interpersonal skills.
⇗ Sets high personal standards and is goal oriented.
⇗ Excellent communications skills, both orally and in writing.
⇗ Excellent presentation skills.
Please note
⇗ Attach copies of all academic documents.
⇗ Soliciting of influence of any nature will lead to an automatic
disqualification.
⇗ We regret that only short listed candidates will be contacted. Applicants
who do not hear from us within 1 week from the closing date should consider
their applications unsuccessful.
How to Apply ⇒
All interested Candidates are invited to submit their applications to the
email address below. Please attach your CV, academic qualifications and day
phone contact. Send Email to vacancies@ug.Airtel.com and clearly indicate the
email subject as “Trade and Shops Executive’’.

Deadline 12th March 2021, 5pm.

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Jobs in Kampala Uganda Airtel Uganda Jobs in Kampala Data Revenue, Usage And Retention Manager Jobs in Kampala at Airtel Uganda Data Revenue, Usage And Retention Manager Employment opportunities Airtel Uganda

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Brown Alex Wednesday, 10 March 2021 Airtel Uganda Uganda Jobs Employment opportunities at Kampala Jobs in Kampala