Jobs in Kampala Uganda Tugende Jobs in Kampala Human Resource Manager Job Vacancy Jobs in Kampala at Tugende Human Resource Manager Job Vacancy Employment opportunities Tugende
Job Title ⇒ Human Resource Manager
]https//www.theugandanjobline.com/
Organisation ⇒ Tugende
Duty Station ⇒ Kampala, Uganda
Reports to ⇒ Head of Human Resources and Administration
Application Opening ⇒ 23/03/2021
About US ⇒
Tugende is a for-profit social enterprise providing asset and SME finance,
leasing, insurance, and financial literacy to new customers, and consumer
finance to qualified existing customers. It was formally established in 2012
in Uganda and is a technology-enabled asset financier of income-generating
assets for proven entrepreneurs, using a lease-to-own product to offer an
affordable path to ownership of these assets. Tugende empowers customers
unable to access formal credit and has financed over 40,000 customers.
Job Summary ⇒ Tugende’s ongoing rapid growth creates immense opportunities
for innovation, improvement alongside the expansion of core business streams.
Because the core business is growing so quickly, the Human Resource Department
has the challenge and privilege of providing fast and effective support to
Tugende as a whole. This includes ensuring Tugende has the right people, at
the right time, and that all employees have a rewarding work experience while
contributing to Tugende’s overall mission of helping people help themselves.
The principal functions of the Human Resource Manager will be
⇗ To provide leadership and technical support for strategic Talent planning
and acquisition.
⇗ Support Talent performance, learning, and Growth
⇗ HR- Policy Review, Development, and Legal Compliance
⇗ Contributing to the successful delivery of all HR departmental
initiatives/projects
Key Duties and Responsibilities The key responsibilities include
⇗ Talent Planning and Acquisition Responsible for developing, defining, and
implementing short and long term company annual manpower plans;
⇗ Undertake and analyze manpower productivity and workforce measurement
within the entire organization.
⇗ Work closely with departmental/ functional heads to understand their
staffing requirements and make relevant recommendations.
⇗ Create and monitor manpower and workforce planning models.
⇗ Create annual recruitment plans based on current headcount, business
strategy, and budgets that feed into the annual Human Resource work plan.
⇗ Talent Acquisition Develop long-term effective recruiting strategies and
nurture trusting relationships with potential hires, create strong talent
pipelines for our company’s current and future hiring needs.
⇗ Work with department heads to develop and refine job descriptions,
announcements, post advertisements internally, on social media, and with other
external recruitment agencies.
⇗ Work with head of departments to develop assessment tools such as test
questions, case studies, and rating standards within established procedures
⇗ Support the hiring managers with the review of online applications,
evaluation of qualifications of both internal and external candidates,
conducting interviews to analyze candidate experience and fit, and developing
shortlists of potential candidates.
⇗ Ensure reference checks and background checks of selected candidates, are
completed as required to inform hiring decisions.
⇗ Recommend system improvements to current recruitment processes to ensure
streamlined, cost-effective, and high-quality services.
⇗ Track application flows and maintains a pipeline of qualified candidates
for future consideration.
⇗ Conduct informational interviews with potential candidates. Solicit and
prioritize internal referrals.
⇗ Develop and foster long-term relationships with past applicants and
potential candidates on social media Facebook, Linkedin, etc
⇗ Develop tools for enabling a smooth on-boarding process for new employees,
and monitor the orientation process to confirm adherence to the orientation
programs
⇗ Conduct training for managers and other staff involved in the recruitment
and selection process with regard to interviewing skills and ethical codes of
conduct.
⇗ Develop talent acquisition metrics to monitor the talent acquisition
agenda, produce talent acquisition reports, and identify areas of improvement
in recruitment and selection processes.
Talent Learning and Growth
⇗ Build a comprehensive learning and development model for Tugende to support
growth.
⇗ Develop processes, policies, and strategies to support the delivery of
Learning & development initiatives
⇗ Project future training needs based on both the business requirements,
changes, and head of department recommendations.
⇗ Develop and implement leadership and competence enhancement programs in
line with identified behavioral competence gaps
⇗ Develop a structural process for the identification and analysis of
learning and development needs, to ensure that performance gaps or skills gaps
are addressed effectively.
⇗ Co-ordinate financial planning, recording, and reporting of all learning
and development activities in order to ensure budget management
⇗ Conduct needs assessment to develop and avail business L&D interventions.
⇗ Evaluates the impact of L&D on performance and behavior improvements in
order to provide recommendations for future actions.
⇗ Develop and coordinate the production of Learning and Development Content
for the different departments or function units
⇗ Ensure quality induction on the organization’s processes & systems to ease
new joiners into their functions
⇗ Update and maintain trackers and databases on Learning and Development
initiatives
⇗ Provide regular progress reports on various learning initiatives
⇗ Policy development, Implementation, and Compliance
⇗ Provide an effective and dedicated HR advisory service to employees in
relation to absence, health issues, conduct and capability, grievance matters,
organizational change, and all other employee-relations matters
⇗ Assist in the communication, interpretation, and upkeep of HR-manual,
employee directory, and organizational chart, and contributes to the
development of policies
⇗ Suggest new procedures and policies to continually improve the efficiency
of the HR department and organization as a whole, and to improve the employee
experience
⇗ Participate in both the HR department and organizational process audits
⇗ Maintain the work structure by updating job requirements and job
descriptions for all positions as necessary
⇗ Ensures legal compliance with applicable employment laws by monitoring and
implementing applicable human resource requirements and policies; conducting
investigations; maintaining records.
⇗ Coaches and trains managers in their communication, feedback, recognition,
discipline management, and interaction responsibilities with the employees who
report to them.
⇗ Review employee feedback through the company’s complaint procedure and
conduct investigations when required.
⇗ Manage the administrative details of the Disciplinary Committee activities
including the required paperwork, investigative report analysis, and
communication of the disciplinary decision out-put to the respective parties.
Monitor the Performance evaluation reviews
⇗ Review and update performance evaluation procedures, guidelines, documents,
and training material.
⇗ Follows up on performance evaluation recommendations including monitoring
staff on Performance Improvement Plans
⇗ Ensures planning, monitoring, and appraisal of employee work results by
training managers to coach and discipline employees; hearing and resolving
employee grievances; counseling employees and supervisors
⇗ Support/facilitate performance-related training/ coaching including
evaluation tools & forms
⇗ Data management and Human Resource Information Systems administration
⇗ Review trends and people analytics to drive business strategy decisions
⇗ Conduct research and analyze industry-wide publications for benchmarking a
variety of HR metrics
⇗ Maintain employee files and records in electronic and paper form
⇗ Maintain all system securities and cost details
⇗ Ensure all employee records are maintained and updated with new information
or changes in employment status
⇗ Maintain historical human resource records by designing a filing and
retrieval system; keeping past and current records.
Administration Coordination
⇗ Manage the employee benefits programs including the providers and brokers
engagements e.g. Medical insurance, GPA/ WIBA, Study support, etc
⇗ Manage and follow-up applications for travel visas, work permits, etc
⇗ Manage the HR departmental budget
⇗ Manage the budgets and logistics for all the staff engagement activities
NOTE This job description gives a general guideline, and therefore
does not include an exhaustive list of all duties and responsibilities
undertaken by jobholders of this position as it can be changed/amended/add
other duties to the job holder of this position from time to time.
Qualifications, Skills and Experience
⇗ The applicant should possess an advanced degree in Human Resource
Management, Industrial/ Organizational Psychology, Business Psychology, or any
other related field.
⇗ At least five years of working as a Human Resource Manager in a large
established busy organization.
⇗ Membership to HR professional body such as MCIPD, SHRM, etc is an added
advantage
Technical knowledge and skills
⇗ MUST have strong analytic, statistical & database management, advanced
excel, report-making skills, and Microsoft packages i.e Word, Excel,
PowerPoint, and Google suites.
⇗ MUST have proficiency in using an HR management system.
⇗ Knowledge of Applicant Tracking Systems ATS for recruitment.
⇗ Strong knowledge of Labor regulations and employment equity.
⇗ Understanding of general human resources policies & procedures and best
practices.
⇗ Excellent written and verbal communication skills.
⇗ Works well under pressure and meets tight deadlines.
⇗ Fantastic organizational and time management skills.
⇗ Meticulous attention to detail.
⇗ Solid problem-solving and team management abilities.
⇗ Outstanding interpersonal skills, ethics, and cultural awareness.
Personal Attributes and Abilities
⇗ Innovation Develops new, better, or significantly different ideas,
methods, solutions, or initiatives within your role that result in the
improvement of the departmental output and Tugende as a company.
⇗ Accountability Holds self and others accountable for all work
activities, research, and personal actions and decisions; follows through on
commitments and focuses on those activities that have the greatest impact on
meeting measurable high-quality results for the departmental success.
⇗ Service Excellence Knowledge of and ability to put into action
customer service concepts, processes, and techniques to access internal and/or
external client needs and expectations and meet or exceed those needs and
expectations through providing excellent service directly or indirectly.
⇗ Planning and Organizing Develops clear goals that are consistent
with agreed-upon strategies; identifies priority activities and assignments;
adjusts priorities as required; allocates appropriate time and resources for
completing work; foresees risks and allows for contingencies when planning;
and monitors and adjusts plans and actions as necessary.
⇗ Interpersonal Relationships Knowledge of and the ability to
effectively interact within and across departments/units in a constructive and
collaborative manner.
⇗ Effective Oral and Written Communication Understands effective
communication concepts, tools, and techniques; ability to effectively
transmit, explain complex technical concepts in simple, clear language
appropriate to the audience; and receive, and accurately interpret ideas,
information, and needs through the application of appropriate communication
behaviors.
⇗ Professionalism and maintaining the Tugende Employer Brand
Maintains professionalism when corresponding and negotiating with
partners/suppliers. In addition, being Empathetic and personable when dealing
with applicants.
⇗ Positive Attitude main a mindset of “getting things done” and
finding satisfaction in developing sustainable long-term solutions at all
times.
⇗ Flexible and resilient Willingness to travel, flexible schedule and
work hours, seek direct feedback, and see every challenge as an opportunity to
grow.
Soft skills that align with Tugende core values
The successful candidate must embrace our shared values at Tugende as a whole
⇗ We operate with empathy and understanding for everyone Including; Coach
and cheerleader, Dignity, Highly approachable, and Exceptional customer
experience; prioritize the customer’s experience
⇗ We are solutions-oriented Including; Courage Being proactive, Operational
excellence, and Follow-through and ownership
⇗ We are always growing Including; Learning, Innovating, and striving to
improve, Meritocracy; provides opportunity based on merit
⇗ We have integrity in all decisions Including; Fair / honest, Good
judgment, Critical thinking
⇗ We work as a team Including; being Humble, Dependable, and Supportive
Benefits
What will you gain
⇗ Career Trajectory This is a senior role with significant potential
to grow as the company and the Human Resource Department grows. The person in
this role can be promoted to Head of Human Resources, HR Regional Business
Support Manager, Chief of Staff, will get the opportunity to manage HR
projects in the East African region and work with great people across multiple
countries and teams
⇗ Learning Points In this position, you will be able to promote a
business culture that employees can buy into so that they become more
motivated and work more passionately to make Tugende a success, boost your
knowledge and understanding of modern human resource principles and practices.
Learn more on how to manage key HR- functions and legal legislation compliance
in the East African region. Master the skills of stakeholder engagement/
management in a dynamic environment, communication, Interpersonal,
multitasking, and planning skills that are useful and transferable to so many
jobs within Tugende and other organizations and learn how to do research and
different information delivery styles e.g. the difference in the delivery of
information to Senior Management and Direct reports
⇗ Meaningful Work Tugende’s work gives entrepreneurs the tools to
earn a living for themselves and their families. We are helping people take
control of their economic future and move up the economic ladder. Help be part
of this movement!
⇗ Great Team Tugende has a smart, fun, and growing team of 520+
Employees. We take our work seriously, but love to joke and have fun. We
regularly have fully-paid, voluntary team outings, as well as fun parties for
our clients. Our headquarters are in Kampala, and we also have offices in
Eastern and Western Uganda.
More About Tugende ⇒
Tugende means “let’s go” in Luganda and signifies the company's mission and
what you say on the back of a motorcycle taxi. Tugende has been recognized as
a 2012 Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI
Fellow, and received the MIT Zambezi prize in 2015 as one of the top 3
financial inclusion start-ups in Africa. We have appeared in The Guardian,
BBC, Economist, and elsewhere.
Tugende plans to expand to at least 20 locations in Uganda over the next two
years as well as to expand regionally to countries such as Rwanda, Kenya, and
Tanzania. Beyond geographic growth, Tugende's future will include multiple
asset finance products, value-added services like insurance, and cutting-edge
technology implementation for credit scoring and tools to help Tugende to
reach millions of customers without losing high-touch personal support.
How to Apply
All candidates who wish to join Tugende should apply online at the link below.
Click Here ]https//apply.workable.com/tugende/j/A438EE3A08/
Deadline Open
Send your Application Through
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Jobs in Kampala Uganda Tugende Jobs in Kampala Human Resource Manager Job Vacancy Jobs in Kampala at Tugende Human Resource Manager Job Vacancy Employment opportunities Tugende
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