Jobs in Kampala at Relationship JobsOpportunity Bank


Jobs in Kampala Uganda Relationship JobsOpportunity Bank Jobs in Kampala Assistant Branch Manager Jobs in Kampala at Relationship JobsOpportunity Bank Assistant Branch Manager Employment opportunities Relationship JobsOpportunity Bank


Job Title Assistant Branch Manager - Relationship
]https//www.theugandanjobline.com/
Organization Opportunity Bank
Duty Station Kampala, Uganda
Report to Branch Manager
About US
Opportunity Bank is a Commercial Bank licensed and supervised by Bank of
Uganda. We are the Bank of choice for all who aspire to a life of dignity and
purpose. We offer innovative technology-led financial solutions and training
to transform lives and Communities. We do this with care, respect and in a
sustainable way.
Job Summary The Assistant Branch Manager- Relationship will actively
contribute to the overall performance of the branch by ensuring that the
branch delivers appropriate products and services to clients’ needs, reliable,
quality and timely services to clients, while promoting holistic
transformation for both staff and clients, their families and their
communities
Key Duties and Responsibilities
Branch Management supervisory roles
Ensure that both operational and relationship branch functions and
activities are in compliance with local banking legislation, client protection
guidelines and internal control policies and procedures
Ensure staff are well trained in loan assessment and evaluation to prevent
client over-indebtedness
Operational and credit risk management, internal control and regulatory
policies, procedures and systems compliance
Evaluates, monitors, and controls Relationship Officers’ performance
against agreed performance standards and targets and takes corrective action.
Daily early morning meetings with each individual officer to assess
performance of PAR. Arrears before they go to the field.
Reviews collection report per Relationship Officer taking note of
delinquent payments and ensuring that corrective action is taken.
Ensures that all borrowers are timely monitored to maintain customer
relationship
Group Formation and Development Monitoring
Facilitates Information Meeting with potential clients and effectively
communicates company products and services and credit policies and procedures.
Drive group creation to achieve branch targets of growth
Conducts surprise visits to group meetings to ensure that requirements such
as physical set-up and attendance are followed.
Loan Approval, Disbursement and Collection Monitoring
Recommends approval of loans and ensures that appropriate amount is
recommended for re-loans.
Reviews and approves summary of loan releases.
Interviews clients prior to loan release to ensure that the clients are
fully aware of their responsibilities.
Member of the Branch credit committee BCC.
Branch-based marketing, sales and client service strategy and approach

Ensure profitability of the branch through cost controls and mobilizing
deposits
Actively educates and promotes company products and services to clients,
local government leaders, and community leaders.
Maintains and builds client relationships through regular client interface.
Conducts area survey together with the Branch Manager to identify expansion
areas.
Develops knowledge of market condition and competition.
Attend to client inquires and resolve basic client complaints daily.
Train staff on best customer service and award good customer service
Branch human resource management
Reinforces the application of superior customer service through his or own
example with appropriate follow through with involved client and employees.
Reinforces sales-oriented culture that satisfies the needs of clients and
recognizes the importance of long-term customer relationships.
Trains Relationship Officers on the credit policies and procedures, group
formation and development, credit and arrears management, conflict resolution
and values formation.
Carries out annual performance review of direct reports ensuring that they
are appraised based on SMART objectives.
Ensures effective management of poor performance and disciplinary actions,
when necessary.

Qualifications, Skills and Experience
At least three years of Credit lending experience in Opportunity Bank
Uganda Ltd.
Ability to consolidate, prepare and submit reports and correspondences.
Ability to deliver business goals and own performance targets.
Ability to manage a team to achieve targets/results.
NB Opportunity Bank is an equal opportunity employer. All qualified
candidates are encouraged to apply, regardless of disability, gender, marital
status, religion and ethnicity.
How to Apply
All suitably qualified and interested candidates should send their signed
application letters together with their curriculum vitae to
hr@opportunitybank.co.ug
Deadline Thursday 11th March 2021

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Emailhr@opportunitybank.co.ug
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Jobs in Kampala Uganda Relationship JobsOpportunity Bank Jobs in Kampala Assistant Branch Manager Jobs in Kampala at Relationship JobsOpportunity Bank Assistant Branch Manager Employment opportunities Relationship JobsOpportunity Bank


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