Jobs in Kampala at Uganda Development Bank Limited (UDB)

Jobs in Kampala Uganda Uganda Development Bank Limited (UDB) Jobs in Kampala Document Verification Officer Jo Jobs in Kampala at Uganda Development Bank Limited (UDB) Document Verification Officer Jo Employment opportunities Uganda Development Bank Limited (UDB)

Job Title ⇒ Document Verification Officer
]https//www.theugandanjobline.com/
Organisation ⇒ Uganda Development Bank Limited UDB
Duty Station ⇒ Kampala, Uganda
About US ⇒
The Uganda Development Bank Limited UDB was the first national development
finance institution DFI in Uganda established under Decree No. 23 of 1972
later the Uganda Development Bank Act Cap. 56 of 1972, which Act sought to
“establish the Uganda Development Bank and the Credit Guarantee Fund and for
other matters connected therewith.”
Job Summary ⇒ The Document Verification Officer will conduct verification
and quality checks on documents for all engagements and projects to be taken
up by the bank. He/she will be required to accurately perform validation and
fraud checks following best practice and laid down procedures, limiting the
risk of fraudulent/inaccurate documents for application processing.
The Document Verification Officer is responsible for verifying documents to
confirm their authenticity and validity for mainly credit applications and
Know Your Customer within the required turnaround times ensuring high level of
customer service.
Key Duties and Responsibilities ⇒
Service Management
⇗ Ensure all verification requests are actioned within turnaround times for
the application to be sent to the next stage in the assessment/appraisal line.
⇗ Ensure that the verification calls are conducted in a manner which promotes
the customer experience promoted by Uganda Development Bank.
⇗ Pro-actively monitor work flows and work queues to ensure that the same-day
processing of the verification call back process is achieved.
⇗ Ensure service levels agreed are met or are above standard and outputs are
at a required standard.
Risk Management & Control
⇗ Perform invoice, contract, Financial Audited Accounts, Credit Reference
Bureau, and identity verification are affected accurately and within
turnaround times in order to limit risk and fraud.
⇗ Contact Customers with regards to outstanding information.
⇗ Identify discrepancies on the application documents as well as the
supporting documents e.g., but not limited to account statements, ID, trading
licenses, certificates, proof of address.
⇗ Ensure compliance with all credit, and compliance processes policies and
procedures.
⇗ Timeously identify and escalate risks and opportunities.
⇗ Ensure that all documents are forwarded through to the relevant areas.
⇗ Accepts responsibility for quality when carrying out duties
⇗ Maintain confidentiality and integrity of customer information during
validation and verification.
Control
⇗ Proactively identify trends that may affect the quality of documents and
ensure corrective action and escalation to team leader is applied
appropriately and timeously.
⇗ Ensure target is maintained by pre-planning activities.
⇗ Ensure tools required for normal business are in working condition.
Reporting
⇗ Ensure appropriate and accurate reporting in a consistent and reliable
manner to management.
⇗ Assist where required, with escalated document queries that may relate to
the verification and verdict process.
⇗ Ensure appropriate and accurate system track for document verification and
validation process using MIS/CRM system.
Teamwork
⇗ Provide support to other departments, to optimize business opportunities.
Cost Management
⇗ Accurately perform fraud checks to limit the risk of fraudulent or
inaccurate application processing.
⇗ Ensure the error rate is kept at a minimum.
⇗ Ensure effective, efficient, and optimal utilization of all resources
human and capital
⇗ Come up with productivity and capacity measures to measure resource
utilization and performance within the unit.


Qualifications, Skills and Experience ⇒
⇗ The ideal candidate must hold a business degree or related qualifications
from a recognized university
⇗ Relevant Postgraduate qualification such as an MBA or Masters in a related
course is an added advantage
⇗ Professional qualifications such as CPA, ACCA and other related
certifications will be an added advantage
⇗ At least three to four years’ experience with exposure to various credit
products.
⇗ Exposure in General Banking.
⇗ Ability to operate independently and with minimum supervision.
⇗ Ability to work in a busy and dynamic environment.
⇗ Process orientated.
⇗ Ability to plan and organize.
⇗ Ability to monitor workflow and meet deadlines and targets.
⇗ Ability to work flexible hours.
⇗ Problem-solving skills.
⇗ Ability performs quality checks of document quality and escalate to team
leader.
⇗ Advanced decision-making skills.
⇗ Credit assessment and evaluation.
⇗ Excellent analytical skills and attention to detail.
⇗ High level of commitment and integrity.
⇗ Ability to formulate business strategies.
⇗ Advanced computer knowledge.
⇗ Excellent communication and reporting skills.
How to Apply ⇒
All suitably qualified and interested candidates should send their
applications & Academic papers to
The HRM, Uganda Development Bank,
Plot 6 Nakasero Road Rwenzori Towers
First Floor- Wing B, P.O. Box 7210 Kampala
Email to jobs@udbl.co.ug
Deadline Friday 12th March 2021.

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Jobs in Kampala Uganda Uganda Development Bank Limited (UDB) Jobs in Kampala Document Verification Officer Jo Jobs in Kampala at Uganda Development Bank Limited (UDB) Document Verification Officer Jo Employment opportunities Uganda Development Bank Limited (UDB)

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Brown Alex Thursday, 4 March 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Development Bank Limited (UDB) Uganda Jobs