Uganda Jobs Uganda Support Services Manager Ngo Careers – Danish Refugee Council (Drc) Jobs

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Job Title Support Services Manager
Organisation  Danish Refugee Council DRC



Duty Station  Uganda
Reports to Area Manager
 
About US
The Danish Refugee Council DRC is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries. DRC fulfills its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people IDPs and host communities in the conflict areas of the world; and by advocating on behalf of conflict-affected populations internationally, and in Denmark, on the basis of humanitarian principles and the Human Rights Declaration. In Denmark, DRC assists refugees in all aspects of integration as well as asylum procedures. Internationally, DRC actively participates in supporting the protection of refugees, and promoting durable solutions for conflict-affected populations.
 
Job Summary  The Support Services Manager mainly provides coordinated and strategic leadership for all support functions and ensures the smooth running of all support functions to meet the programme needs in line with the DRC Operations Handbook.
 
This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.
 
Key Duties and Responsibilities 
Planning and strategy
Ensure that annual planning for support services is done and regular targets are met and that these are linked to the coordination unit for country-wide consistency
Ensure that project planning includes relevant support service requirements such as lead times and appropriate budgets
Ensure that resource mobilization is realistic and meets the needs of support functions, by using the operations budget to input to donor proposals
Ensure that support services are fit for purpose to meet programme needs
Be the focal point for the compliance self-check, risk register, internal audit and results contract
HR support
Ensure that monthly reports and produced and that targets are met by the department, while being a link to the HR coordination unit
Ensure that quarterly tasks are completed on time such as staff induction, Code of Conduct training and leave planning
Ensure that annual HR tasks are completed as per the Operations Handbook e.g. Performance & Development Reviews
Streamline HR responses across departments e.g. support on organogram development
Ensure the HR team fulfils daily tasks, such as recruitment, contract renewal/ amendments, timesheet submission and leave tracking
Administration Support
Be the focal point for key administrative tasks, such as registration for the coordination unit
Oversee the team to ensure follow up on routine tasks are carried out guesthouse supplies, visa applications, phone credit purchase, utilities bill payments, rental and lease agreements.
Logistics and Procurement Support
Ensure procurement procedures are followed while being the focal point for tenders together with the coordination unit including being the chairman for most major tender committees
Closely follow department KPIs and ensure that monthly report submissions are timely and of high quality
Be a focal point and decision maker for fleet movement and cancellations in line with AM advice
Work with the AM to ensure each of the sub departments procurement, fleet, assets, warehouse and IT have targets and are meeting them, in line with Operation Handbook procedures
Finance
Be a focal point and decision maker for fleet movement and cancellations in line with AM advice
Primary budget holder for all support service lines and secondary budget holder for all support service lines
Responsible for budget monitoring and forecasting for support service budgets
Work with senior managers to budget monitor all grants
Ensure that key annual finance tasks are completed such as the annual reports
Work with finance to ensure programme teams clearly understand compliance requirements
Ensure that monthly finance tasks are completed payroll, SOS, PIT, cashbooks and cash forecasts and in line with Operations Handbook procedures


Qualifications, Skills and Experience
The ideal applicant must hold a University degree in Supply Chain or Finance or related relevant field.
A Master’s degree in a related field
A professional qualification in Accounting or Finance
At least 5 years’ experience in similar role
At least 3 years’ experience with people management
Knowledge of project cycle management
Knowledge of supply chain management and procurement processes
Knowledge of budget cycle and monitoring processes
Knowledge of code of conduct principles and the HR systems for performance management
Knowledge of key donor policy and compliance procedures
Full professional proficiency in English
Fluency in English.
Fluency in local languages would be an asset.
 
How to Apply
All interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post at the link below.
 
Click Here
 
Deadline 31st August 2021
 

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