Head of Operations at Jubilee Health Insurance Company of...

Head of Operations

Organization: Jubilee Health Insurance Company of Uganda Limited (JHICU)

Location: Kampala, Uganda

Application Deadline: 15th August 2025

Key Requirement: 10+ years in operations management (healthcare/insurance preferred)

About the Organization

Jubilee Health Insurance Company of Uganda Limited (JHICU) is the number 1 insurance provider in Uganda. We boost of over 80 years of service provision all over East Africa.

Job Summary

Oversee and manage the operations of Jubilee Health Insurance Company of Uganda, ensuring efficient service delivery, driving business growth, and maintaining compliance with industry standards.

Key Duties and Responsibilities

  • Developing and executing operational strategies to drive revenue growth and improve customer satisfaction
  • Overseeing key operational areas: Underwriting, Claims, Provider Relations, Care Management, and IT Operations
  • Leading the company’s budget process and aligning it with strategic initiatives
  • Providing leadership in developing and implementing short and long term strategic operational and financial objectives

Qualifications, Skills and Experience

  • Bachelor’s Degree in Finance, Business Administration, Healthcare Management, or a related field
  • ClI/Diploma in Insurance Qualification or equivalent
  • Minimum of 10 years of experience in operations management, preferably in the healthcare or insurance industry

How to Apply

Send your application to Recruitment@jubileekenya.com, quoting the Job Reference Number: JHICU/OPS/08/2025 and Position.

Deadline: 15th August 2025

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