Fresher Diploma Customer Service Jobs Jobs at ReceptionistAramex

Jobs in Kampala Uganda ReceptionistAramex Jobs in Kampala Fresher Diploma Customer Service Jobs Jobs in Kampala at ReceptionistAramex Fresher Diploma Customer Service Jobs Employment opportunities ReceptionistAramex

Job Title ⇒ Receptionist Fresher Diploma Customer Service Jobs
]https//www.theugandanjobline.com/
Organization ⇒ Aramex
Duty Station Kampala, Uganda

About Aramex ⇒
Aramex is a leading global provider of comprehensive logistics and
transportation solutions. Established in 1982 as an express operator, the
company rapidly evolved into a global brand recognized for its customized
services and innovative multi-product offering. In January 1997, Aramex became
the first Arab-based international company to trade its shares on the NASDAQ
stock exchange. After five years of successful trading, Aramex returned to
private ownership in February 2002 and continued to expand and excel as a
privately owned company, establishing global alliances and gaining stronger
brand recognition. In June 2005 Aramex went public on the Dubai Financial
Market DFM as Arab International Logistics Aramex with its shares traded
under ARMX. Today, Aramex employs more than 13,900 people in over 354
locations across 60 countries, and has a strong alliance network providing
worldwide presence.

Job Summary ⇒ The ambitious receptionist will ensure highest customer
service standards, reinforce a positive customer relationship and become the
customer’s trusted advisor in accordance with company policy.

Key Duties and Responsibilities ⇒
⇗ Serve walk- in customers and provide full information and advice.
⇗ Manage and meet customer expectations
⇗ Sustain high customer satisfactory service level
⇗ Attending to cash customers and fulfil their requirements, solve their
problems, follow up their cases and update them.
⇗ Work collaboratively with the sales team to reach more potential customers
⇗ Communicate effectively with customers in a professional and friendly
manner
⇗ Contact four cash customers per day
⇗ Receiving and directing visitors and clients
⇗ Handling telephone calls
⇗ Promote campaigns for customers, Implement and promote Loyalty programs
⇗ Handle all outstanding reports and close the related cases on daily basis.
⇗ Logging in all inbound and outbound calls and supporting sales in making
calls to all our clientele and sending the report.


Qualifications, Skills and Experience ⇒
⇗ The applicant must hold a degree or diploma in the related field
⇗ Two years of experience in a customer service role
⇗ Must be ready to work with a team.
⇗ Computer literate.
⇗ Excellent problem solving & interpersonal skills.
⇗ Excellent communication skills, both oral and written.
⇗ Presentable, proactive and an outgoing personality.
⇗ Writing and reporting skills.
⇗ Integrity
⇗ Ability to multi-task and get things done to completion.
⇗ A team player with a positive attitude, proactive and attention to detail.
⇗ Results oriented, hardworking and creative.

How to Apply ⇒
All candidates should send their applications to FaithM@aramex.com

Deadline 24th September 2020.

Read and Apply Now Through

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Email⇒FaithM@aramex.com
URL⇒Link

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