Btss Country General Analyst Jobs Jobs at Citi Bank

Jobs in Kampala Uganda Citi Bank Jobs in Kampala Btss Country General Analyst Jobs Jobs in Kampala at Citi Bank Btss Country General Analyst Jobs Employment opportunities Citi Bank

Job Title ⇒ BTSS Country General Analyst
]https//www.theugandanjobline.com/
Organisation ⇒ Citi Bank
Duty Station ⇒ Kampala, Uganda
About US ⇒
Citigroup is today’s pre-eminent financial services company and was built to
create a highly diversified financial services company that could act as one
to deliver solutions to clients throughout the world. With the most diverse
array of products and the greatest distribution capacity of any financial firm
in the world, our employees manage 200 million customer accounts across six
continents in more than 100 countries. Citi works tirelessly to provide
consumers, corporations, governments and institutions with a broad range of
financial services and products. We strive to create the best outcomes for our
clients and customers with financial ingenuity that leads to solutions that
are simple, creative and responsible.
Job Summary ⇒ The BTSS Country General Analyst’s primary objective is to
ensure that each service is optimally configured and managed to ensure quality
and service, which is scalable, measurable and sustainable. The role requires
an experienced, capable and influential Individual who can deliver cost
effective and high quality solutions in a very demanding, constantly changing
and frequently ambiguous environment. This role requires strong people
management and is responsible for the development of the local team. The role
will involve ensuring that all duties and requests are resourced and completed
in a controlled and timely manner and to meet and deliver minimum operating
standards to our agreed service levels.
This is an internal customer facing role and the incumbent will be responsible
for interacting with Citi’s internal stakeholders to ensure that our core
services are delivered to support their needs, as well as communicating key
changes and strategy implementation.
The role is responsible for the operational implementation and execution for
one or more of the BTSS’ core and non-core products. This requires close co-
ordination with the relevant regional Product Leads and Country Heads.

Key Duties and Responsibilities
Strategy
⇗ Development and execution of the BTSS product strategy and operational
delivery of GS services in conjunction with the GS Cluster Head, and various
regional functions as well as in country business management.
⇗ Identification, development and implementation of BTSS initiatives, which
reduce cost, add value, increase control, enhance performance and deliver
shareholder value for in country services.
⇗ Ensuring compliance with global and regional functional policies,
procedures and programs whilst meeting local requirements and execution of
local procedures as per country regulatory requirements as applicable.
Financial Management
⇗ Rigorous financial management and influence of direct and indirect spend.
Identification and sustained delivery of cost efficiencies.
⇗ Direct participation and/or coordination of important and complex projects
of the department
⇗ Adhere and meet country financial budget
⇗ Monthly variance review and monitoring
Talent
⇗ Provide leadership and development of staff locally in Country
⇗ Addressing training and professional development, appraisal and performance
management to direct staff in country
Operations Management
⇗ Ensure efficient delivery of B&TSS services in country
⇗ Management of operational risk and control utilising key performance
indicators and Service Excellence and Continuous Process Improvement
techniques and identify weakness areas require corrections as appropriate .
⇗ Continuous development and improvement of operational performance and
output including efficiency, service quality and value for money.
⇗ The successful candidate will be expected to exemplify the values of the
Enterprise Operations and Technology organization.
⇗ Regular interface with senior country management including the CCO, SCOO
and various Business Heads as part of the country senior management team
⇗ Building and maintaining strong relationships and dialogue with key
internal clients to ensure that services provided are customer centric and
continually adapted to the changing needs of the business.
⇗ Service delivery and operational management performance analysis,
reporting & metrics issue management, innovation, change management and
continuous performance improvement.
⇗ Management of significant outsourced operations including oversight of
structured vendor management environment. Engagement with outsourced supplier
management at senior levels.
⇗ Building and maintaining a robust control environment across all areas of
responsibility.
Development Value
⇗ The successful candidate will develop a broad understanding of Citi’s
business operations and organization.
⇗ Vendor management skills will be honed to a high degree, as the role is
required to operate with senior management from significant outsourced service
providers as well as with onsite management and staff in country.
⇗ This role will demand and develop significant general management and
leadership skills and the ability to achieve objectives through direct
control, influence and other indirect means.
⇗ Successful performance in this role will equip the incumbent with relevant
experience and exposure for further demanding and high profile roles within
Citi.
⇗ Opportunity to obtain broad exposure to the full range of B&TSS

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate must hold a University Degree with a specialization in
business, accounting/finance
⇗ Exceptional candidates who do not meet these criteria may be considered for
the role provided they have the necessary skills and type of experience.
⇗ The applicant should have significant operational experience in related or
similar areas ideally within financial services.
⇗ People and performance management experience.
⇗ Demonstrated knowledge of applying best practices in shared services
delivery. Experience of applying strong project management disciplines,
governance controls, change management programs and initiatives.
⇗ Cost management and delivery of “bottom line” results. Demonstrable
achievement of rigorous objectives and financial outcomes.
⇗ Local market place knowledge from commercial, business and political
perspectives would be an advantage.
⇗ Developed vendor management experience.
⇗ Significant client liaison or relationship management experience.
⇗ Fundamental understanding of controls and associated processes.
⇗ Excellent interpersonnel skills and confidence.
⇗ Strong operations, analytical, planning, process re-engineering and
execution skills.
⇗ Well-developed cost management skills and delivery of “bottom line”
results.
⇗ Strategic thinking and problem solving ability.
⇗ Developed customer focus and relationship management skills.
⇗ Ability to influence stakeholders at all levels.
⇗ Strong English verbal and written communication with good presentation
skills.
⇗ Flexibility and responsiveness
⇗ Structured and organised approach.
⇗ Financial & Technological literacy.
⇗ Great Negotiation skills.
Competencies
⇗ Resilience, adaptability and the ability to remain focused.
⇗ Ability to achieve results through influence of stakeholders and clients
and the leadership of and participation in virtual teams.
⇗ Ability to analyse complex, ill-defined problems and to develop practical
solutions.
How to Apply ⇒
All applicants who to join Citi Group in the aforementioned capacity are
encouraged to apply online at the web link below by submitting an updated CV,
cover letter, copy of ID and up-to-date transcript of academic results.
Click Here ]https//citi.wd5.myworkdayjobs.com/en-US/2/job/Kampala--
Uganda/BTSS-Country-General-Analyst-Uganda20221225

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Jobs in Kampala Uganda Citi Bank Jobs in Kampala Btss Country General Analyst Jobs Jobs in Kampala at Citi Bank Btss Country General Analyst Jobs Employment opportunities Citi Bank

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Brown Alex Thursday, 22 October 2020 Citi Bank Uganda Jobs Employment opportunities at Kampala Jobs in Kampala