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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Senior Manager – Agency Banking Employment Opportunity – Dfcu Bank Jobs in Kampala at Uganda Jobs Senior Manager – Agency Banking Employment Opportunity – Dfcu Bank Employment opportunities Uganda Jobs

Job Title  Senior Manager – Agency Banking
Organisation dfcu Bank



Duty Station  Kampala, Uganda
Reporting To Head of Alternative Channels
 
About US
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation CDC of the United Kingdom and the Government of Uganda through the Uganda Development Corporation UDC under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG of Germany and International Finance Corporation IFC as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
 
Job Summary The Senior Manager will be responsible for the growth of the Agent Banking business into a significant business line in terms of outreach and Profitability and in line with the bank’s Alternate Channel game plan.
 
Key Duties and Responsibilities 
Develop and oversee the execution of a robust agent on-boarding process agents’ selection, agents business pitch, document validation, branding, training and provision of business device in compliance with set out regulatory guidelines.
Develop and oversee the execution of an agent monitoring and support framework– liquidity management, visits by banks regional/ branch staff as well as ANM to maintain an active agency channel.
Work with all stakeholders to ensure stable and effective service delivery on agent banking channel minimal service downtimes, efficient agent service levels agreements and recourse systems to maintain an active agent network.
Initiate and manage relationships with ANMs/ third parties, to support the Agent Channel in line with bank’s strategic objectives.
Collect & Consolidate Agency Banking performance business reports to inform a sustainable agent channel, good customer experience and products performance.
Collect and consolidate reports for Agency Banking for onwarding submission to regulator as per agreed timelines.
Scope the market for solutions to inform agent banking channel growth and evolution.
Develop agent banking training curriculum and oversee execution of the training plan training of trainers for bank staff and agents training.
Build capacity, manage, and coach team members.


Qualifications, Skills and Experience
The ideal candidate must hold a Bachelor’s degree preferably in a Business-related field.
Training in Agency Banking or Digital Finance is an added advantage.
Five years’ experience in banking of which a minimum of 3 years should be in a Managerial Role.
Driving Experience is an added advantage.
Reporting, Analytical and Presentation skills.
Computer Proficiency especially with Excel, Word, PowerPoint, and Access.
Strong networking and relationship management skills.
Ability to identify business opportunities from market intelligence and make value-adding recommendations.
Excellent Communication, interpersonal and negotiation skills.
Exposure to customer service and the ability to handle conflicts and client complaints.
A team player with ability to lead and work under minimum supervision.
Logical thinking with creative problem-solving ability.
Great attention to detail.
Mature disposition in the handling of external stakeholders that support the Alternate Channels.
Ability to keep abreast on changes in the market, customer requirements, competitors’ responses, and the bank’s ability to use information to identify new business opportunities and threats.
Strong leadership skills
 
How to Apply
All Interested Candidates please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates University Transcript, O & A level to the email address indicated below
 
Vacanciesbank@dfcugroup.com
 
Deadline 22nd July 2021
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Senior Manager – Agency Banking Employment Opportunity – Dfcu Bank Jobs in Kampala at Uganda Jobs Senior Manager – Agency Banking Employment Opportunity – Dfcu Bank Employment opportunities Uganda Jobs

Thank you very much for Visiting ugandajobss.blogspot.com

Brown Alex Monday, 19 July 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs