Uganda Jobs Uganda Fresher Analyst – Revenue Assurance Operations Support Job Careers – Mtn Uganda Jobs

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Job Title    Analyst – Revenue Assurance Operations Support
Organisation MTN Uganda



Duty Station  Kampala, Uganda
Reports to Manager – Revenue Assurance Operations Support
 
About US
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
 
Job Summary  The Analyst – Revenue Assurance Operations Support will;
Improve revenues and profitability through the complete assurance of revenues and minimization of leakage
Support the local OPCO operations infrastructure for the performance of Revenue Assurance controls within MTN
Support the performance of the control environment in an effective and efficient manner
Support the incident management process relating to revenue and cost-impacting issues within MTN
Support overall Revenue Assurance Shared Service operational performance and interfaces to customers MTN operations
 
Key Duties and Responsibilities 
Provide input into RAFM strategy aligned with the overall MTN strategy
Engagement with OPCO Controls and Process DA to understand the risk and control framework for MTN RA operations.
Working with OPCO Controls and Process DA to provide input into new control design required for operational implementation.
Support of the process for implementation, ensuring
Requirements are clearly defined and agreed
Solution design is compliant
Testing is performed
Implementations of the controls is achieved in terms of time and quality
Input to planning the RAFM execution of the operational framework, ensuring budget, time and capacity considerations are balanced with stakeholder and customer needs.
Undertaking of the local RO RAFM control performance , ensuring
Timely receipt of data from all source systems
Validation of the accuracy and completeness of data from all source system
Control execution per the agreed schedule
Analysis of control results to identify exceptions
Root cause analysis to identify issues and incidents
Management of the suppliers, customers and stakeholders in the performance of operational controls to ensure service levels are achieved and managed.
Support of the incident management process for responsible operations, including escalation management. This includes
Issue review and approval of SSH raised incident reports
Issue analysis, confirming the nature and impact of the incident
Logging of the local RO control issues in the prescribed manner, format and system
Quantification of the leakage risk relating to the incidents identified
Management of the incident resolution workflow, ensuring local operations have taken responsibility for resolution
Escalation and communication of the impact of the issues to Group and local management and executives
Oversight of the incident resolution, ensuring service levels have been met.
Incident resolution and closure management, including final quantification and benefits identification.
Involvement, as key customer in the specification, evaluation, design and implementation of technologies
Support of interface with RAFM Group Technical Assurance and local IS departments
Managing the data quality issue resolution for the local OPCO with data owners.
Input of operational improvements required to reduce and mitigate risks identified
Ongoing support of internal improvement roadmap to ensure a cycle of review and improvement exists within the team
Support for control gap closure, control quality and risk reduction improvement delivery
Reporting of improvement results and residual risk levels
Support for the framework development for the supply and performance of services from and to these customer and stakeholders
Supporting operational relationships with management within these customer and stakeholder communities to ensure performance is regularly reviewed, improved and managed
Support Fraud Management with investigations where required
Highlight any findings to Fraud that requires Fraud to investigate
Awareness of audit supplier expectations in relation to audit plans and approach
Providing audit support provided to auditors during the performance of the audit
Support the education of internal customers on the role of RA – through the RA Governance forums – and how they may contribute


Qualifications, Skills and Experience
The ideal candidate for the MTN-Uganda Analyst – Revenue Assurance Operations Support job placement should hold a University Undergraduate Degree – B.Comm/B.Acc/LLB/BSC
Preferable – CISA/CISM qualification.
At least two years of experience in a complex, technology-oriented industry
A good appreciation of telecommunications technology
At least two years of working knowledge with internal control and governance systems and environments is essential
At least two years of data analytics experience
 
Training
Standard desktop systems training – Microsoft Office applications
Telecommunications technology training would be advantageous
Audit training advantageous
 
How to Apply
All candidates who wish to join MTN in the aforementioned capacity should apply online at the MTN e-portal link below.
 
Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Fresher Analyst – Revenue Assurance Operations Support Job Careers – Mtn Uganda Jobs in Kampala at Uganda Jobs Fresher Analyst – Revenue Assurance Operations Support Job Careers – Mtn Uganda Employment opportunities Uganda Jobs

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Brown Alex Monday, 19 July 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs