Several Fresher Customer Service Executive Job Jobs in Kampala

Jobs in Kampala Uganda Greenlight Planet Inc Jobs in Kampala Several Fresher Customer Service Executive Job Jobs in Kampala at Greenlight Planet Inc Several Fresher Customer Service Executive Job Employment opportunities Greenlight Planet Inc

Job Title ⇒ Customer Service Executive
Site ⇒ ugandajobss.blogspot.com
Organization ⇒ Greenlight Planet Inc
Duty Station Kampala, Uganda

About US
Greenlight Planet is a US venture-backed, award winning social enterprise
driven by a mission to empower under-electrified communities with access to
clean and affordable solar lighting. To date, more than 3 million households
in low-income off-grid communities use Greenlight's Sun King™ line of solar
home lighting solutions.

Job Summary The Customer Service Executive will work closely with the
Operations and Sales teams to serve existing and potential customers by
providing product and service information while resolving product issues
effectively.

Recruitment for this position is part of a very special project called the
Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the
Carbon Trust. If you are hired for the position, not only will you join your
new company but you will also become a part of the OGTI Clean Energy Leaders’
Community. This includes mentorship, peer network support, online training and
other exclusive resources, as well as follow up over the length of your
contract. Apply today, begin a career in the renewable energy industry with
your new company, and become a part of the OGTI Clean Energy Leaders.

Key Duties and Responsibilities
⇗ Managing large amounts of inbound and outbound calls in a timely manner
while following laid down procedures, guidelines, policies and “scripts”;
⇗ Resolving product or service queries in a timely manner by identifying
customer needs, clarifying information, analyzing cause and expediting
resolution;
⇗ Conducting product and service quality surveys with customers and recording
feedback from time to time;
⇗ Generating leads for the sales team by screening callers and identifying
potential sales opportunities;
⇗ Supporting the collection of payments by regularly contacting dormant and
defaulting customers;
⇗ Building repeat sales and retention through strong customer relationships
by focusing on the customer wants and needs;
⇗ Working with multiple sales teams and cross-functional teams seamlessly;


Qualifications, Skills and Experience
⇗ The ideal applicant must hold a Bachelor’s Degree in Business-related
courses - Sales, Marketing or Customer Service Management
⇗ Good communication skills with fluency in both written and spoken English
⇗ Local language preferences - Luganda, Sabiny, Samia, Ateso, Runyole,
Lugwere, Kinyarwanda, and Rumasaba.
⇗ Strong interpersonal skills
⇗ Maximum 2 years experience in a similar role
⇗ Basic Microsoft- Excel skills
⇗ Customer Service
⇗ Communication
⇗ Microsoft Excel
⇗ Customer Centric Solutions

How to Apply
All suitably qualified candidates are encouraged to apply online at the link
below

Click Here ]https//www.shortlist.net/webportal/job-
details/2779source=101

Deadline 24 th July 2020

Send your Application Through

style="displayblock"

data-ad-slot="2061445930"


Email⇒
URL⇒Link

Warning Never Pay money for getting a job.

Thank you and dont forget to visit again ugandajobss.blogspot.com website

Jobs in Kampala Uganda Greenlight Planet Inc Jobs in Kampala Several Fresher Customer Service Executive Job Jobs in Kampala at Greenlight Planet Inc Several Fresher Customer Service Executive Job Employment opportunities Greenlight Planet Inc

Thank you and dont forget to visit again ugandajobss.blogspot.com

Brown Alex Thursday, 23 July 2020 Employment opportunities at Kampala Greenlight Planet Inc Uganda Jobs Jobs in Kampala