Security Center Operator Jobs in Kampala

Jobs in Kampala Uganda Tugende Jobs in Kampala Security Center Operator Jobs in Kampala at Tugende Security Center Operator Employment opportunities Tugende

Job Title ⇒ Security Center Operator
]https//www.theugandanjobline.com/
Organization Tugende
Duty Station Kampala, Uganda
Reporting to ⇒ Head of Security

About Tugende
Tugende is a for-profit social enterprise providing asset and SME finance,
leasing, insurance, and financial literacy to new customers, and consumer
finance to qualified existing customers.

It was formally established in 2012 in Uganda and has grown to become a
technology-enabled asset financier of income-generating assets for proven
entrepreneurs, using a lease-to-own product to offer an affordable path to
ownership of these assets. Tugende empowers customers unable to access formal
credit and has financed over 30,000 customers.

About the Role ⇒ The role is responsible for the oversight and protection
of all assets in the Tugende portfolio, and the continuous improvement of the
systems and processes that ensure assets’ protection and clients’ safety. The
job has three key responsibilities
⇗ Monitor the portfolio Join the team that maintains visibility over all
assets 24 hours a day, 7 days a week.
⇗ Detect, investigate, and resolve security incidents Prevent the loss of
assets by working with field staff to identify threats and mitigate their
harm.
⇗ Maintain and improve systems and processes Ensure all assets report to the
system, diagnose and log issues, and record timely resolutions.
⇗ Respond to emergency calls.

Key Duties and Responsibilities ⇒
⇗ Effectively monitor entire company asset portfolio
⇗ Recognize, identify, and prioritize security incidents in accordance with
customer needs, organizational policies, and operational impact.
⇗ Log security issues and coordinate with the operations team to resolve
them.
⇗ Document resolutions and failures of all security events. Maintain an up-
to-date knowledge base of effective solutions.
⇗ Work with IT to ensure systems are functioning correctly. Quickly escalate
bugs that impair oversight over the portfolio.
⇗ Analyze security limitations, characterize into actionable items, and
recommend solutions to leadership.
⇗ Collect and review systems performance reports, analyze and propose
hardware and software upgrades.
⇗ Uphold and surpass the company’s customer service standard when receiving
emergency calls from clients.

⇗ Note This job description gives a general guideline, and
therefore does not include an exhaustive list of all duties and
responsibilities


Qualifications, Skills and Experience ⇒
⇗ Bachelor’s degree, with preference to degrees in Information Technology ,
Electrical / Mechanical / Automobile Engineering additional security training
is an added advantage
⇗ 1-2 years monitoring assets, reporting on their positions, and coordinating
responses.
⇗ Widespread geographical knowledge of East Africa and an advanced
understanding of reading maps.
⇗ Familiar with physical security protocols, tracking devices, and monitoring
dashboards.
⇗ Experience using a variety of monitoring and ticket management tools.
⇗ A basic understanding of IT systems and requirements.
⇗ A high degree of confidentiality and trust; an intuitive understanding of
what information is appropriate to share to whom.
⇗ Pass an Interpol background check and gain security clearance.
⇗ Fluency in English required, Luganda, and Kiswahili highly preferred

Personal attributes and abilities
⇗ Proven problem solving skills and aptitude for adapting quickly in a
constantly changing environment
⇗ Excellent problem-solving, communication, project management, teamwork
skills
⇗ Exercising Judgment and Decision Making Use effective approaches for
choosing a course of action or developing appropriate solutions; recommend or
take action that is consistent with available facts, constraints and probable
consequences
⇗ Technical and Professional Knowledge Demonstrate a satisfactory level of
technical and professional skill or knowledge in position-related areas;
remains current with developments and trends in areas of expertise
⇗ Ability to adjust to changing priorities and participation on multiple
projects

Benefits
What will you gain
Meaningful work ⇒ Tugende’s work gives entrepreneurs the opportunity to
earn a better living for themselves and their families. We are changing
Africa’s asset-finance industry by building a sustainable business that
ignites financial development. Join us!
Great Team ⇒ Tugende has a smart, fun, and growing team of ~450 employees.
We take our work seriously, but love to joke and have fun. We regularly have
fully-paid, voluntary team outings, as well as events for our customers. Our
headquarters are in Kampala, Uganda and we are rapidly expanding in East
Africa.
Hours and compensation ⇒ This position is for an ambitious, full-time
employee who will take on additional responsibilities and projects as they
arise. Tugende offers competitive salaries and benefits that reflect a
person’s contributions to the company’s mission and growth.

More About Tugende ⇒ Tugende means “let’s go” in Luganda and what you see
on the back of a motorcycle taxi. Tugende has been recognized as a 2012
Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and
received the MIT Zambezi prize in 2015 as one of the top 3 financial inclusion
startups in Africa. We have appeared in The Guardian, BBC, Economist. Beyond
geographic growth, Tugende's future will include multiple asset finance
products and tools to help Tugende reach millions of clients without losing
high touch personal support.

How to Apply ⇒
All candidates should apply online at the link below.

Click Here ]https//apply.workable.com/tugende/j/DAD7CA11E0/

Application Deadline ⇒ September 25, 2020

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Jobs in Kampala Uganda Tugende Jobs in Kampala Security Center Operator Jobs in Kampala at Tugende Security Center Operator Employment opportunities Tugende

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Brown Alex Thursday, 10 September 2020 Employment opportunities at Kampala Jobs in Kampala Tugende Uganda Jobs