Fairway Hotel & Spa Uganda Front Office Manager Job Careers Jobs

Jobs in Kampala Uganda Fairway Hotel & Spa Jobs in Kampala Front Office Manager Job Careers Jobs in Kampala at Fairway Hotel & Spa Front Office Manager Job Careers Employment opportunities Fairway Hotel & Spa

Job Title ⇒ Front Office Manager
]https//www.theugandanjobline.com/
Organization ⇒ Fairway Hotel
Duty Station ⇒ Kampala, Uganda
About US ⇒
Fairway Hotel & Spa is a 4-star hotel located in Nakasero. Kampala.
Job Summary ⇒ We are looking for the Front Office Manager who will ensure
guests receive a heartwarming welcome and coordinate all front office
activities including reservations & guest relations. The reception is the
heart of any hotel, it is the core efficient functioning of this department
that coordinated the success of the guest experience.” .
Key Duties and Responsibilities
⇗ Portray a positive hotel image at the reception with a clean organized
lobby, piped music and professional reception staff at the desk.
⇗ Train, supervise and support all office staff to excel in their roles.
⇗ Increase Room & Banquet Sales through upselling to walk-ins for rooms &
banquets ensuring no guests leaves fairway without a confirmed booking and
maximizing revenue.
⇗ Make safety and security of guests and their valuables a highly priority by
protecting their privacy & briefing them on the safety protocols.
⇗ Treat every guest complaint as an opportunity to improve and swiftly
ensuring no re-occurrence in the future. The ability to improve the experience
of a complaining guest is a challenge you must desire.

Qualifications, Skills and Experience ⇒
⇗ The applicant must hold a diploma in Hotel Management or bachelor’s degree
is an added advantage, High results in any degree is recommended.
⇗ Four years of work experience in a similar leadership role in any
comparable industry.
⇗ A pleasant personality with a dynamic professional attitude to supervise
and lead a team.
⇗ Solid customer service approach with capacity to efficiently deal with
complaints.
⇗ You’re persuasive in the most pleasant way possible and can sell rooms at
good rates even in your sleep.
⇗ Passion for guest service and inspire others while at it.
⇗ Ability to motivate your team and ensure they are engaged.
⇗ Great Training skills and can give constructive feedback where needed; you
will be responsible for training your team
⇗ Excellent communication and listening skills; are able to receive feedback
⇗ Good judgment and always finds smart & elegant solutions to complex
problems.
⇗ Great organizational and multi-tasking skills, Efficient in Problem solving
and troubleshooting emergencies.
⇗ The ability to get any task done, in the shortest amount of time, by
putting in the hard work and research for an optimal outcome.
⇗ Extreme curiosity and desire to acquire deep understanding of tasks
assigned.
⇗ Are good with computers and able to learn new hotel software quickly.
Values
⇗ Exceptional service We understand that every encounter with guests can be
an opportunity to show them our excellent customer service and to meet their
needs.
⇗ Teamwork & Passion We believe that working together makes us stronger and
helps us accomplish our tasks faster and more accurately.
⇗ Growth & learning I acknowledge that I am not perfect and that I can
always learn more through my colleagues, my leaders, on the job training or
professional certification.
⇗ Integrity & respect We operate in an ethical manner at all times and do
not steal, cheat or be rude to one another
⇗ Ownership I treat all visitors to Fairway as I would a visitor within my
own home.
How to Apply
If you feel this describes you, send your cover letter and curriculum vitae to
hr@fairwayhotel.co.ug , or drop off your CV

Deadline 20 th November 2020

Send your Application Through

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Email⇒hr@fairwayhotel.co.ug
URL⇒Link

Warning Never Pay money for getting a job.

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Jobs in Kampala Uganda Fairway Hotel & Spa Jobs in Kampala Front Office Manager Job Careers Jobs in Kampala at Fairway Hotel & Spa Front Office Manager Job Careers Employment opportunities Fairway Hotel & Spa

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Saturday, 14 November 2020 Employment opportunities at Kampala Fairway Hotel & Spa Uganda Jobs Jobs in Kampala