Uganda Jobs Uganda Fresher Customer Service Jobs – Customer Experience Analyst (Disputes) – Binance Jobs

Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Fresher Customer Service Jobs – Customer Experience Analyst (Disputes) – Binance Jobs in Kampala at Uganda Jobs Fresher Customer Service Jobs – Customer Experience Analyst (Disputes) – Binance Employment opportunities Uganda Jobs

Job Title    Customer Experience Analyst Disputes
Organisation Binance



Duty Station  Kampala, Uganda
 
About US
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
 
Job Summary  Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world
 
Key Duties and Responsibilities  
Resolve customer disputes following standard operating procedure SOP within service level agreements SLA
Investigate trading activity and take appropriate actions to keep the marketplace safe
Monitor user accounts and transactions to detect patterns and prevent fraudulent activity
Investigate cases to determine correct next actions
Escalate user feedback to appropriate teams to improve customer experience, provide solutions to existing problems


Qualifications, Skills and Experience
At least one year of experience as a customer service representative, moderator, or disputes/fraud specialist
Prior experience preferably in the finance industry or e-commerce
Minimum 1-year experience in any field that requires investigative skills
Strong analytical and problem solving skills
Fluency in English is a must
 
Conditions
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Possibility for relocation and international transfers mid-career
Competitive salary
Flexible working hours, Casual work attire
 
How to Apply
All candidates should apply online at the link below.
 
Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Fresher Customer Service Jobs – Customer Experience Analyst (Disputes) – Binance Jobs in Kampala at Uganda Jobs Fresher Customer Service Jobs – Customer Experience Analyst (Disputes) – Binance Employment opportunities Uganda Jobs

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Friday, 16 July 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs