Jobs in Kampala Uganda Alliance Support Ngo Careers – Childfund International Jobs in Kampala Specialist Jobs in Kampala at Alliance Support Ngo Careers – Childfund International Specialist Employment opportunities Alliance Support Ngo Careers – Childfund International
Job Title Specialist, Alliance Support
Organisation ChildFund International
Duty Station Kampala, Uganda
Reports to Manager, Sponsorship Services
About US
For over seventy years, ChildFund International has provided support to deprived, excluded and vulnerable children to have the capacity to improve their lives and opportunities to become young adults, parents and leaders who bring lasting and positive change to their communities. We promote societies whose individuals and institutions participate in valuing, protecting, and advancing the worth and rights of children. Our core commitment is child-centered change that will ensure healthy and secure infants, educated and confident children, and youth who are skilled and engage meaningfully in the affairs and decision making processes within their communities.
Job Summary Under direction, oversees the Sponsorship Operations team’s relationships with our Alliance Partners including US Acquisitions and all related functions. Provides analytical, technical, and communication support to our Alliance Partners, as well as to the team and our internal partners.
Key Duties and Responsibilities
ChildFund International is committed to a workplace culture that promotes diversity, equity, and inclusion in all its forms. Furthermore, ChildFund International is committed to ensuring a workplace that safeguards and protects all children, including preventing their sexual exploitation and abuse, as well as preventing the sexual exploitation and abuse of its staff, partners, and program participants.
Responsible for partner reserve forecasting, planning, and fulfillment.
Communicates community disaffiliations and participant Incidents to Alliance partners.
Delivers exceptional service to our internal partners; serves as back-up to Country Office Support Specialist
Educate Alliance partners about Country Office and local partner operations to promote understanding and create realistic expectations of field operations.
Supports Alliance sponsorship operations by performing tasks such as managing Alliance Participant Incident queue and fielding Alliance sponsor inquiries and ensuring prompt replies from country offices.
Provides reporting and analytical support to partners and fields other inquiries.
Collaborates with Alliance partners and Country Office teams to manage and maintain delivery of service expectations.
Monitors new enrollments and Alliance sponsorships to ensure sponsorship obligations are met.
Identifies process gaps; Proposes process improvements, develops testing, and works internally and with partners to identify best practices for addressing these gaps.
Responsible for the dissemination of best practices to our Partners.
Develops regular and ongoing communications with partners and strengthens relationships between Alliance partners and ChildFund International.
Coordinates closely with team members and others within the Sponsorship Management function and throughout the organization.
Co-manages shared team inbox.
Supports quality analysis and issue/trend identification, including recommendations for resolution to improve efficiency and quality.
Provides reporting to management on all facets of duties related to the position.
May need to work flexible hours at times to cover multiple time zones for key meetings
Performs other duties as assigned.
Qualifications, Skills and Experience
The applicant for the Childfund Specialist, Alliance Support job placement should hold a Bachelor’s Degree. Highly preferred
Minimum 1-3 years of relevant work experience.
High proficiency of English language
Strong interpersonal, oral and written communication skills.
Excellent analytical and problem-solving skills, organization and prioritizing skills.
Strong understanding of activities associated with Country Office and/or local partner sponsorship operations.
Proven experience and comfort with Microsoft Excel and Salesforce.
Proficient in Windows, Microsoft Office, email and Internet applications.
Account Management experience is a strong plus.
Salesforce experience a plus.
Ability to handle and perform in fast-paced, multi-task environment.
How to Apply
All candidates who wish to join ChildFund International in this capacity should apply online at the link below.
Click Here
Send your Application Through
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Jobs in Kampala Uganda Alliance Support Ngo Careers – Childfund International Jobs in Kampala Specialist Jobs in Kampala at Alliance Support Ngo Careers – Childfund International Specialist Employment opportunities Alliance Support Ngo Careers – Childfund International
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