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Job Title  Passenger Check-In Agents Several Fresher Job Placements
Organisation Uganda Airlines



Duty Station  Entebbe, Uganda
Reports to Passenger check-in Supervisor
Ref No UGA-101
 
About US
Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.
 
Job Summary The Passenger check-in Agent shall assist in managing all matters relating to customer service and smooth movement of the airline customer while at the airport and communicate effectively
 
Key Duties and Responsibilities 
Ensure a safe work environment by following rules and regulations regarding the work place.
Check-in passengers at ticket counters/gates and hands out boarding passes for outgoing flights.
Check-in passenger’s baggage and tag them to appropriate destination.
Coordinate ticket counter activities with those on the ramp regarding baggage handling to ensure that all bags are loaded on the outgoing flight.
Handle customer complaints regarding ticketing and baggage handling when problems arise. i.e. lost baggage, lost/misplaced tickets, canceled flights or delayed flights.
Make announcements regarding flight activity at gate or over airport’s general public-address system.
Answer customer inquiries regarding flight schedules, fares, space availability and other questions that may arise.
Communicate with flight crew on ground and via ground-to-air radio.
Coordinate with other Airport suppliers regarding specific flight information i.e. fueling, catering, etc.
Responsible for sending all departure and arrival flight movement messages.


Qualifications, Skills and Experience
The ideal candidate must hold a University graduate or relevant Higher Diploma with experience in an all-round airport handling operation with relevant experience in Passenger services.
At least 1 – 2 years’ relevant experience in a similar role with a reputable airline or reputable ground handling company.
Good working knowledge of all Passenger Services functions, the airline industry and key customer
Good working knowledge of statutory and procedural obligations of the business including health and safety, employment and security issues
Good report writing skills.
Customer-focused and hospitable.
Attention to detail and quality.
Excellent communication and interpersonal skills.
Confident, decisive and proactive.
Excellent communication skills
Self-­motivated
Customer centric
 
How to Apply
All candidates should send their application letters, , complete with Curriculum Vitae giving two 2 referees, and copies of academic and professional certificates with one passport size photograph one full size photograph for Cabin Crew applicants should be submitted online at Click Here or by post quoting the Job Reference number accordingly.
 
Applications should be addressed to
The Manager Human Resources.
Uganda National Airlines Company Ltd.
P.O. Box 431, Entebbe, Uganda.
 
Only successful applicants will be contacted.
 
Deadline 12th July, 2021 by 400pm
 

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Jobs in Uganda Uganda Uganda Jobs Jobs in Uganda Several Fresher Passenger Check-In Agent Job Opportunities – Uganda Airlines Jobs in Uganda at Uganda Jobs Several Fresher Passenger Check-In Agent Job Opportunities – Uganda Airlines Employment opportunities Uganda Jobs

Thank you and dont forget to visit again ugandajobss.blogspot.com

Brown Alex Tuesday, 6 July 2021 Employment opportunities at Uganda jobs in uganda Uganda Jobs Uganda Jobs