Jobs in Kampala at Absa Group Limited (FORMERLY BARCLAYS BANK UK)

Jobs in Kampala Uganda Absa Group Limited (FORMERLY BARCLAYS BANK UK) Jobs in Kampala Back Office Supervis Jobs in Kampala at Absa Group Limited (FORMERLY BARCLAYS BANK UK) Back Office Supervis Employment opportunities Absa Group Limited (FORMERLY BARCLAYS BANK UK)

Job Title ⇒ Back Office Supervisor
]https//www.theugandanjobline.com/
Organization ⇒ Absa Group Limited formerly Barclays Bank UK
Duty Station ⇒ Kampala, Uganda
About US ⇒
Absa Group Limited formerly Barclays Bank UK is a diversified standalone
African financial services group, delivering an integrated set of products and
services across personal and business banking, corporate and investment
banking, wealth, investment management and insurance. Absa Group Limited is
listed on the JSE and is one of Africa’s largest diversified financial
services groups with a presence in 12 countries across the continent and
around 41 000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius,
Mozambique, the Seychelles, South Africa, Tanzania Barclays Bank in Tanzania
and National Bank of Commerce, Uganda and Zambia. We also have representative
offices in Namibia and Nigeria, as well as insurance operations in Botswana,
Kenya, Mozambique, South Africa, Tanzania and Zambia.
Job Summary ⇒ The Back Office Supervisor will primarily deliver support
services in order to resolve complaints within the SLA framework in order to
mitigate organisational reputational and financial risk through the execution
of predefined objectives as per agreed standard operating procedures.
Key Duties and Responsibilities ⇒
⇗ Complaints Resolution support Log all complaints on customer care
process system, accurately and communicate the reference number allocated by
CCP to the customer via the preferred method of communication. Provide
resolution to customer via preference; ensure proactive action is taken to
enhance positive experiences.
⇗ Create Operational Risk Management support Assist relevant
personnel and business areas with optimal positioning of Operational Risk
within the business by creating awareness and understanding of operational
risk by means of regular Operational risk trend reporting.
⇗ Operational risk reporting Collate Operational Risk Reporting for
the BU, ensuring that all reports are compiled and forwarded, when required.
Compile various Operational Risk reports as and when required by Group
Operational Risk, and implement and maintain management information systems to
aid reporting
⇗ Reporting for various Committees Collate relevant reports and
papers to committees. Where required, provide ad-hoc reports to senior
management

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate for the ABSA Group Back Office Supervisor job should
hold relevant qualifications
⇗ Further Education and Training Certificate FETC Business, Commerce and
Management Studies Required
How to Apply ⇒
All suitably qualified and interested candidates who wish to join ABSA Group
in the aforementioned capacity should apply online at the link below.
Click Here ]https//absa.wd3.myworkdayjobs.com/en-
US/ABSAcareersite/job/Kampala/Back-Office-SupervisorR-15915426
Deadline 22 nd March 2021

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Jobs in Kampala Uganda Absa Group Limited (FORMERLY BARCLAYS BANK UK) Jobs in Kampala Back Office Supervis Jobs in Kampala at Absa Group Limited (FORMERLY BARCLAYS BANK UK) Back Office Supervis Employment opportunities Absa Group Limited (FORMERLY BARCLAYS BANK UK)

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Brown Alex Wednesday, 17 March 2021 Absa Group Limited (FORMERLY BARCLAYS BANK UK) Uganda Jobs Employment opportunities at Kampala Jobs in Kampala