Manager E-Banking Operations Jobs at Orient Bank

Jobs in Kampala Uganda Orient Bank Jobs in Kampala Manager E-Banking Operations Jobs in Kampala at Orient Bank Manager E-Banking Operations Employment opportunities Orient Bank

Job Title ⇒ Manager E-Banking operations
]https//www.theugandanjobline.com/
Organization ⇒ Orient Bank
Duty Station ⇒ Kampala, Uganda
Reports to ⇒ Head of Operations
About US ⇒
Orient Bank is a leading Private sector commercial bank in Uganda since 1993.
Its steady growth over the last 20 years can be attributed to its professional
management and prudent Lending and investment policy. The confidence in Orient
Bank of the Ugandan business community in particular and the public in
general, is reflected in its large deposit base. In November 2002 Orient Bank
made another first in this economy by successfully out competing other Banks
in taking over TransAfrica Bank Ltd., TABL.
Job Summary ⇒ The Manager E-Banking operations will be responsible for
planning, coordination and monitoring E-Banking services and, ensure
operational efficiency of the back office business function in accordance with
the Bank’s operational policy guidelines, strategic and business objectives as
well as regulatory guidelines.
Key Duties and Responsibilities ⇒
⇗ Lead the analysis of the existing reconciliation processes in order to
assess the strength of the controls and identify areas for improvement.
⇗ Monitor and report on profitability of individual products under E-banking.
⇗ Automate revenue collection and reconciliation processes to minimise errors
and costs to drive revenue growth.
⇗ Plan and ensure operational efficiency of Off-site and head office ATMs and
prepare periodic reports on their performance.
⇗ Support card acquiring services by providing support to merchants,
settlement of merchants’ payments and minimizing losses on operations
especially charge backs.
⇗ Implement methodologies for enrolling existing bank customers to E- banking
products, respond to customer queries and monitor performance of e-banking
operations on a weekly basis.
⇗ Identify cost effective methods and trends and implement them effectively
to reduce cost.
⇗ Monitor e-channels for the efficient functioning and root cause analysis
for operational inefficiencies.
⇗ Ensure the risks associated with new and changed products, services and
business strategy are sufficiently assessed and mitigated.
⇗ Lead and coordinate efforts to enhance the general risk management and
compliance culture within the business/support function.
⇗ Implement controls within the business/support function unit to meet
regulatory and internal requirements.
⇗ Identify opportunities and best practices in market in order to move with
the operational trends and avoid frauds using new techniques.

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate must hold a Bachelor’s Degree preferably in a business-
related Course
⇗ Three years practical on-the-job operations experience, preferably within
the card and E-Banking business.
⇗ Practical knowledge of the card product functionality is essential.
⇗ Detailed understanding of the banking sector.
⇗ Strong stakeholder management abilities.
⇗ Excellent knowledge and understanding of banking operations domestic and
international
⇗ In-depth understanding of clearing and local transfers
⇗ Versatile with current local regulations on International Operations.
⇗ Good knowledge of local payment systems
⇗ Excellent customer services capabilities.
⇗ Good negotiation and conflict resolution skills.
⇗ Good Oral and written communication skills.
⇗ Good documentation and process management skills.
⇗ MS Excel/MS Word/good accounting knowledge & analytical skills.
⇗ Strong problem solving skills
⇗ Demonstrated ability to take initiative and critically analyse processes
and procedures
How to Apply ⇒
All interested candidates who meet the criteria indicated above are requested
to send their applications, and updated Curriculum Vitae to the following
email recruit@orient-bank.com
Deadline Wednesday 24th March, 2021 at 500pm
Note Only shortlisted candidates will be contacted

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Email⇒recruit@orient-bank.com
URL⇒Link

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Jobs in Kampala Uganda Orient Bank Jobs in Kampala Manager E-Banking Operations Jobs in Kampala at Orient Bank Manager E-Banking Operations Employment opportunities Orient Bank

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Brown Alex Tuesday, 23 March 2021 Employment opportunities at Kampala Jobs in Kampala Orient Bank Uganda Jobs