Universal Lead Generator at ABSA Bank Uganda (Remote Work...

Universal Lead Generator at ABSA Bank Uganda

Location: Kampala, Uganda (Remote work opportunities)

Deadline: 25th August 2025

Requirements: Bachelor’s degree (second class) with credit in Math & English at O-Level. No prior experience required.

About ABSA Bank Uganda

Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.

Job Summary

To achieve agreed sales targets in line with the business objectives through pro-active selling of Bank’s consumer lending/ Retail asset and liability products. The jobholder will be responsible for business development both with new and existing customers where they are expected to grow the respective branch asset and liability book.

Key Duties and Responsibilities

Sales to Retail Customers (90%)

  • Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s consumer lending products to meet set sales targets.
  • Provide direct “hands on” sales support (quality lead generation and effective follow up) to generate and convert quality leads into sales.
  • Submit and check correctness of the completed application forms of different products in line with Bank policies.
  • Comply with general Operational risk & Rigor requirements (e.g., Health & Safety, KYC, anti-money laundering regulations).

Customer Service (5%)

  • Provide excellent timely customer service in line with Absa values and policies.
  • Resolve customer queries, complaints, and process applications within SLAs.
  • Build relationships with internal service providers for efficient query resolution.

Technical Experience and Capability (5%)

  • Pursue personal development through assigned training.
  • Agree on annual performance objectives with the line manager, including sales targets.

Qualifications, Skills and Experience

  • Minimum of a bachelor’s degree (second class) with credit in Math and English at O-Level.
  • 2 principle passes at A-Level.
  • Basic knowledge of banking products/services and local banking policies (advantage).
  • Outstanding interpersonal, negotiation, and presentation skills.
  • Strong problem-solving and communication abilities.

How to Apply

All suitably qualified and interested candidates should apply online via the ABSA careers portal:

Deadline: 25th August 2025

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