Business Operations & Marketing Officer
Organisation: NFT Consult
Location: Kampala, Uganda
Salary: 12,000,000 UGX
Deadline: 24th October 2025
Key Requirement: Bachelor’s degree in Business/Marketing/Finance + 1-2 years’ experience in enterprise development or NGO sector.
About NFT Consult
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.
Job Summary
The Business Operations & Marketing Officer supports our client’s sustainability strategy by driving enterprise development, strengthening the savings and credit program, leading merchandise and sales initiatives, organizing fundraising events, and managing digital marketing. The role ensures that business ventures, market linkages, and promotional campaigns (both traditional and digital) contribute to financial growth, sponsor/donor retention, and long-term organizational impact. The Business Operations & Marketing Officer also works closely with the Head of Finance and IT to align business ventures with financial systems and reporting standards.
Key Duties and Responsibilities
Enterprise Development & Operations
- Plan, implement, and oversee enterprise activities (training hubs, guest house, farming, and other ventures).
KPIs:
- At least two new enterprise projects initiated annually
- 80% of ventures achieve financial targets
- Quarterly business performance reports submitted
Marketing, Branding & Digital Engagement
- Lead marketing, branding, and digital engagement to grow visibility and attract sponsorships, donors, and partnerships.
KPIs:
- At least 4 major digital/marketing campaigns annually
- 20% growth in social media engagement and followers each year
- Website updated with fresh content at least quarterly
Savings and Credit Oversight
- Strengthen and monitor the performance of Household, Entrepreneurs and Financial Empowerment Partners through training, financial literacy, loan portfolio management, daily loan monitoring, and risk mitigation strategies.
KPIs:
- 10% annual growth in savings membership
- 15% annual growth in credit portfolio size
- Daily loan monitoring and follow-up documented for 100% of active loans
Fundraising and Events Management
- Organize, market, and coordinate fundraising events in collaboration with Advocacy & Comms and ED, ensuring both financial success and community engagement.
KPIs:
- At least 3 fundraising events successfully organized annually
- 90% of event targets (financial or participation) achieved
Qualifications, Skills and Experience
- Bachelor’s degree in Business Administration, Marketing, Finance, or related field
- Minimum of 1-2 years’ experience in business operations, enterprise development, marketing, or related fields, preferably in the NGO or social enterprise sector.
- Demonstrated experience in savings and credit program management, financial literacy training, or microfinance is highly desirable.
Technical Skills
- Strong proficiency in financial management, budgeting, and reporting.
- Practical knowledge of digital marketing, social media management, and branding strategies.
- Proficiency in MS Office and basic accounting/finance systems.
Personal Attributes
- Strong leadership, organizational, and multitasking skills.
- Creative, innovative, and passionate about our client’s mission and BHAG of empowering 1 million Ugandans by 2040.
How to Apply
All candidates should apply online at the provided link before the deadline: 24th October 2025.
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