Training Officer Bancassurance OMLAU at UAP Old Mutual Insurance
Location: Kampala, Uganda
Deadline: 9th November 2025
Education: Bachelor's Degree (Required)
Key Requirement: Experience in Content Creation & Training Delivery
About UAP Old Mutual Insurance
The UAP Old Mutual Group is an integrated Financial Service business comprising Faulu Microfinance Bank, UAP and Old Mutual. The Group, which is operational in East Africa services to more than 1.2 million customers across Kenya, Uganda, Tanzania, Rwanda and South Sudan. The UAP Old Mutual Group now comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisitions resulted in Old Mutual Kenya UAP Holdings and Faulu Microfinance Bank, forming one of the largest financial services groups with a growing footprint in East and Central Africa. UAP and Old Mutual have been major players in the financial services market in East Africa for decades. The two entities have vast experience in Insurance, Investment, Asset Management and Banking, and are passionate about helping our customers achieve their financial goals.
Key Duties and Responsibilities
- HR Data Analytics and Insights: Support in delivering analyses of HR data and identifying trends to contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
- Learning and Development (L&D) Program Design: Design a technical training or instruction session and develop and maintain relevant high-quality training resources to ensure the achievement of specified learning outcomes.
- Learning and Development (L&D) Program Delivery: Deliver short technical training or instruction sessions (or segments of a training course), providing information and guidance to learners to ensure that intended learning outcomes are achieved.
- Learning Needs Analysis: Support the identification of learning needs by analyzing performance and competence data to identify gaps in relation to required levels.
- Policy Development and Implementation: Provide routine support services to others.
- Document Preparation: Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
- Information and Business Advice: Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.
- Development Center Design and Delivery: Contribute to the creation of development centers; tailor pre-existing exercises and feedback and development planning processes and tools; draft new content as directed; draft documentation; train assessors to engage assessees, facilitate activities, and support individuals in their development planning.
- Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- HR Data Management: Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed.
Qualifications, Skills and Experience
Skills
Adaptive Thinking, Analytical Thinking, Bancassurance, Business Performance, Business Problems, Career Development, Company Policies, Competitive Advantages, Computer Literacy, Content Creation, Continued Learning, Customer Due Diligence (CDD), Data Analysis, Data Analytics, Data Compilation, Data Management, Data Processing, Data Quality, Data Query, Design, Digital Literacy, Due Diligence, Educational Program Design {+ 37 more}
Competencies
- Communicates Effectively
- Develops Talent
- Ensures Accountability
- Manages Complexity
- Persuades
- Plans and Aligns
- Tech Savvy
Education
Bachelors Degree (B) (Required)
Key Competencies
- Good interpersonal skills
- Sound training skills
- Experience in Content Creation
- Excellent Presentation Skills
- Good Conflict Resolution Skills
- High Thinking and Innovation Capacity
- Logistical skills
- Speed and accuracy
- Honesty
- Reliable and dependable
How to Apply
All candidates should apply online at the link below:
Deadline: 9th November 2025
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