Team Leader – Civil Servant Loans Product (75 Vacancies)

Team Leader – Civil Servant Loans Product (75 Vacancies)

Organization: Platinum Credit (U) Ltd

Duty Station: Upcountry Branches, Uganda

Role: Drive portfolio growth through team leadership & customer service excellence.

Key Requirement: Bachelor’s degree + 2 years’ experience (1 year in leadership).

Deadline: 31st October 2025

About Platinum Credit

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary

To drive monthly portfolio growth while maintaining quality through an engaged team and excellent customer service.

Key Duties and Responsibilities

  • Develop and implement strategies to achieve set monthly sales targets.
  • Conduct market activations to generate prospects and meet sales targets.
  • Recruit, lead, and retain Sales Agents to meet set targets.
  • Develop and implement Sales Agent retention strategies.
  • Provide regular training, guidance, and support to Sales Agents.
  • Supervise and coach Sales Agents to consistently hit monthly sales and quality targets.
  • Ensure high customer satisfaction in line with the company’s service charter.

Qualifications, Skills and Experience

  • Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.
  • Knowledge of customer service principles.
  • At least two years relevant work experience, one of which must be in a leadership position.
  • Knowledge of office administration.

Other Attributes

  • Integrity and ability to both work in and lead a dynamic team.
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy.
  • Good computer and database skills.
  • Ability to plan, multi-task and manage time effectively.
  • Above average people skills/soft skills (includes listening skills, stress management).

How to Apply

To apply, submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;
Platinum Credit (U) Ltd

Send your application by Email to: careers@platinumcredit.co.ug

Deadline: 31st October 2025

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