Quality Assurance Coordinator
Organization: Ruko Establishment Milk Factory
Location: Kiruhura, Uganda
Education: Diploma/Bachelor’s in Food Science or related field
Experience: 3–5 years in dairy/food QA
Key Requirement: Expertise in UNBS, HACCP, and food safety standards
Application: Rolling shortlisting
About Ruko Establishment Milk Factory
Ruko Establishments Limited is a Ugandan Company with the mission of Nourishing lives through innovative dairy solutions, exceptional quality, outstanding customer service, and sustainable practices that benefit our communities and the environment. At Ruko Establishments Ltd, we are committed to providing high-quality dairy products that nourish families throughout Uganda and beyond. Our commitment to excellence remains unwavering as we continue to process and supply premium milk products. Our journey began with a passion for providing nutritious milk products, and over the years, with expansion to include distribution partnerships in neighboring countries like Tanzania, Kenya, Rwanda and South Sudan.
Job Summary
The Quality Assurance Coordinator is responsible for ensuring that all dairy products meet internal quality standards, regulatory requirements, and international food safety benchmarks. This role oversees quality control procedures across the production process, supports continuous improvement, and ensures full compliance with UNBS certification standards, including product registration, labeling, and audit readiness.
Key Duties and Responsibilities
Quality Control & Monitoring
- Conduct routine inspections and sampling of raw materials, in-process products, and finished goods
- Monitor critical control points (CCPs) and ensure compliance with HACCP protocols
- Verify sanitation and hygiene practices across production areas
UNBS Certification & Regulatory Compliance
- Coordinate product registration and certification processes with the Uganda National Bureau of Standards (UNBS)
- Ensure all dairy products meet UNBS labeling, packaging, and safety standards
- Prepare and maintain documentation required for UNBS audits and inspections
- Liaise with UNBS officials during site visits, product evaluations, and compliance reviews
- Track certification renewals and ensure timely submission of required documentation
Product Testing & Analysis
- Oversee laboratory testing for microbiological, chemical, and physical parameters
- Analyze test results and report deviations to the line Manager and production team
- Support shelf-life studies and product stability assessments
Training & Support
- Train production staff on quality procedures, hygiene standards, and food safety protocols
- Promote a culture of quality awareness and continuous improvement
- Assist in developing SOPs and updating quality manuals
Incident Management
- Investigate quality-related complaints and non-conformities
- Recommend and implement corrective and preventive actions (CAPA)
- Monitor effectiveness of CAPA and report outcomes to management
Qualifications, Skills and Experience
- Diploma or Bachelor’s degree in Food Science, Dairy Technology, Microbiology, or related field
- Minimum 3–5 years in quality assurance within a dairy or food processing environment
- Strong understanding of HACCP, ISO 22000, GMP, and UNBS standards
- Experience with lab testing, CCP monitoring, and quality audits
- Strong written and verbal communication for reporting and training
- Knowledge of QA software, MS Office, and digital recordkeeping tools
What We Offer
- Competitive salary and benefits
- Direct engagement with executive leadership
- A dynamic, innovative, and supportive work environment
- Opportunities for professional growth and impact
How to Apply
Interested applicants should follow the link to finish the application process:
Shortlisting for the applicants will be done on a rolling basis.
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