Senior Branch Manager at Lapaire Uganda

Location: Kampala, Uganda

Job Summary: Lead branch operations, drive B2B/B2C growth, and manage teams for Lapaire's Optical Centers.

Key Requirement: 3–5 years in retail/branch management with sales growth expertise.

Education: Diploma/Bachelor’s in Business or related field.

About Lapaire

Lapaire is a fast-growing and committed pan-African company that is revolutionizing the Eyewear market in Africa. The Lapaire Group was created in 2018 in Kenya and already has close to 100 Optical Shops and over 450 employees in Uganda, Ivory Coast, Burkina Faso, Mali, Benin, Togo and Senegal.

Key Responsibilities

Strategic & Growth

• Identify and execute new revenue opportunities (B2C and B2B) for the branch.
• Build and nurture external partnerships (referrals, collaborations with other businesses and brands, etc.)
• Analyse market and branch performance trends, and propose new strategies.
• Collaborate with Marketing and PR on campaigns and represent the branch in networking and promotional events.
• Drive client acquisition, retention, and customer satisfaction initiatives.

Oversight & Leadership

• Oversee junior BM’s handling of stock/inventory & finance management.
• Train, mentor, and coach the sales team to boost performance.
• Ensure the branch delivers on sales, customer satisfaction (NPS), and financial targets.
• Maintain a professional, welcoming, and safe branch environment aligned with Lapaire standards.

Qualifications & Experience

• Diploma or Bachelor’s degree in Business, Commerce, or a related field.
• Minimum 3–5 years’ proven experience in business, retail, or branch management.
• Demonstrated success in driving sales growth, managing teams, and implementing performance-boosting strategies.
• Strong background in customer service and business operations.
• Proficient in financial reporting, data analysis, and tools such as Excel.
• Excellent communication, negotiation, and interpersonal skills.

Personal Attributes

• Strategic & Growth-Oriented: Able to spot opportunities and turn them into results.
• Strong Leader & Motivator: Skilled at inspiring and managing people to perform at their best.
• Accountable & Trustworthy: Integrity and responsibility guide your work.
• Ambitious & Results-Driven: Always aiming higher, beyond just meeting targets.
• Organized & Reliable: Run your branch with professionalism and structure.
• Customer-Focused & Empathic: Able to connect with and serve diverse customers.
• Negotiator: Comfortable building partnerships and driving win–win outcomes.

How to Apply

All suitably qualified and interested applicants should apply online at the link below.

Apply Here

Brown Alex Friday, 12 September 2025 Jobs Retail