Senior People and Culture Officer
Organisation: FHI 360
Duty Station: Kampala, Uganda
Experience: 5–7 years in HR
Education: Bachelor’s degree (Master’s/HR certification preferred)
Deadline: Apply via link below
About FHI 360
FHI 360 is an international non-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.
Job Summary
The Senior People & Culture Officer provides advanced professional P&C services, acting as a trusted advisor to managers and staff on complex P&C matters. The role leads recruitment for key positions, manages sensitive employee relations cases, supports change initiatives, and mentors junior P&C staff. Works independently to ensure consistent policy application and proactive risk management. Sets the people and culture direction for the Uganda Office; providing HR oversight and management to ensure the office is operationally efficient and effective.
Key Duties and Responsibilities
- Serves as an experienced resource in multiple areas to include but not limited: HRIS, compensation, benefits, recruiting, payroll and training and development.
- Ensures that the country adheres to best practice employment standards, People and Culture policies and FHI 360 policies and procedures.
- Assists in the evaluation of complex problems that generated within the country, evaluates, and recommends solutions.
- Proactively promotes positive customer relationships and mentors others to ensure customer satisfaction.
- Creates and streamlines reports and processes.
- Conducts new employee orientation and separation process/exit interviews.
- Prepares and maintains all personal files, both hardcopy and electronic, ensuring that all information about each staff is up-to-date, accurate and filed.
- Conducts HR trend analysis and reporting activities to identify opportunities and recommend solutions.
- Develops and implements procedures, including communication plans, new employee orientation, and training programs.
- Ensures prompt response and resolution to employee questions by monitoring response time of others to incoming questions.
- Identifies frequently asked questions and provides recommendations for how information should be communicated to staff.
- Identifies and solves holistic business problems through broad and up-to-date knowledge of employment law, organizational behavior, change management, best practices and company policy.
- Trains staff and management on use of HR communication and analytical tools.
- Manages continuous improvement initiative and always looking for ways to streamline or improve user experience.
- May investigate and resolve routine employee relations issues.
- Perform any other related duties/ responsibilities as may be assigned.
Qualifications, Skills and Experience
- Bachelor’s degree required; Master’s or HR certification preferred.
- 5–7 years of HR experience, including employee relations and supervisory exposure.
- Advanced skills in MS Office Suite (Word, Outlook, Excel, PowerPoint, and Access) and HRIS / Payroll systems.
- Prior work experience in a non-governmental organization (NGO) helpful.
Applied Knowledge & Skills
- In-depth understanding of P&C management, local labor law, and compliance requirements.
- Strong analytical and problem-solving skills.
- Ability to manage sensitive information and situations discreetly.
- Skilled in facilitation, coaching, and training delivery.
How to Apply
All candidates should apply online at the link below:
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