Branch Supervisor (Customer Service Jobs) at Java House

Branch Supervisor (Customer Service Jobs)

Organization: Java House

Location: Kampala, Uganda

Deadline: 8th October, 2025

Key Requirement: Degree/diploma in Food & Beverage + 2+ years of relevant experience.

About Java House

Java House is one of the leading coffee houses with branches all of over East Africa. Our coffee houses would not be what they are without the effort, commitment and passion of the Java House team who make sure each branch is a place where everyone feels at home. Quality and professionalism are deeply rooted in our culture and we ensure that every cup poured and every plate served is a reflection of our promise of offering only the best.

Qualifications, Skills and Experience

  • Ability to communicate clearly in English.
  • Ability to review P&L
  • Able to handle money and operate a point-of-sale system.
  • Must have the ability to co-ordinate skills; demonstrate good core ethics and values.
  • Must be result oriented, self-driven, articulate, and pro-active.
  • Must have the ability to make quick and sound decisions.

Specifications

  • Must have a degree/diploma in food & Beverage service or an equivalent of the same from a well-recognized institution.
  • Have a competent knowledge of Customer Service and people management system.
  • Computer literate in MS Suite.
  • Two or more years of front-of-the-house operations and/or experience as a stand-in manager or Management trainee in the service or food and beverage industry-experience.

How to Apply

Send your application via Email to: jointheteam@javahouseafrica.com

Deadline: 8th October, 2025

Additional Notes

Level of Education: Diploma, Associate’s Degree

Work Hours: 8

Experience in Months: 24

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