Engineer – IT Enterprise Applications (Fresher Jobs) at M...

Engineer – IT Enterprise Applications (Fresher Jobs)

Organisation: MTN Uganda

Location: Kampala, Uganda

Deadline: 8th September 2025

Qualification: Bachelor’s Degree in Computer Science, IT, or related field

Experience: 2 years in software development & application maintenance

About MTN Uganda

MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Key Duties and Responsibilities

• To provide L1 and L2 operational maintenance and support for the IT Applications
• To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
• Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations.
• Development of technical documents including Standard operating procedures, troubleshooting guides
• Derivation of trends in performance from statistics as well as from customer complaints to provide long term solutions to problems identified.
• Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan.
• Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience.
• Matrix management across Information systems and business units
• Working with multiple vendors and business units
• Execute any assignments that may be assigned from time to time at management’s discretion.

Qualifications, Skills and Experience

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field.
• 2 years’ experience in the area of specialisation
• Experience specific to software development and maintenance of applications
• Experience specific to UNIX shell scripting, Database programming

Knowledge, Skills and Competencies

• Supporting Enterprise Applications.
• Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop
• Shell scripting/Programming
• Unix/ Linux System administration
• Basic IP networking knowledge
• Information Management
• Problem Solving
• System Analysis, Design, and Integration
• Reporting
• Analytical thinking
• Project planning and control
• Integrity
• Decision making

Personal Attributes

• Ready to Learn on the Job.
• Team Player.
• Self motivated.
• Ability to work unsupervised.
• Problem Solving
• Good analytical and communication skills.

How to Apply

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.

Click Here to Apply

Deadline: 8th September 2025

Brown Alex Monday, 1 September 2025 ICT Jobs