Telesales Officer (6 Vacancies)
Organization: Platinum Credit (U) Ltd
Location: Bukoto, Kampala, Uganda
Deadline: 19th September 2025
Key Requirement: Diploma in Sales/Marketing + 6 months telesales experience
About the Organization
Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary
To drive sales growth through telephone engagement, delivering exceptional customer experience and promoting the company’s financial products.
Key Duties and Responsibilities
- Engage potential customers via phone to promote loan products and generate sales.
- Source referrals from existing customers to expand the client base.
- Provide efficient after-sales follow up to ensure customer satisfaction and retention.
- Maintain high standards of customer service throughout the sales cycle.
- Support onboarding of new customers, ensuring a smooth and welcoming experience.
- Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
- Meet and exceed individual sales targets and performance metrics.
Qualifications, Skills and Experience
- Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
- Demonstrated ability to close sales.
- Proven ability to handle and resolve customer complaints.
- At least 6 months of hands-on experience in Telesales, customer service, or a related role.
- Residing in or near Bukoto, Kampala.
Other Attributes
- Excellent verbal and written communication skills.
- Good computer and database skills.
- Strong persuasion and negotiation abilities.
How to Apply
Submit your application, detailed CV and testimonials to:
The Human Resource Manager
Platinum Credit (U) Ltd
Email: careers@platinumcredit.co.ug
Deadline: 19th September 2025
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